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You Provider has a few options to submit your DME prescription to our office.

• If you Provider uses Parachute or DME connected, they can submit your prescription and patient notes that way.
• All documentation can be faxed to our office at 704-781-5502.
• Prescriptions and patient notes can be hand delivered to our office during normal working hours.

You have multiple options to request information about products and pricing.

• Call our office at 704-781-5632 during business hours to discuss with our staff.
• Submit your question using the chat feature our the website.
• Submit your question and a picture of the product using the Contact Us feature on our website.

Absolutely! We keep our most popular items in stock for quick access when our patient are in need. We also offer drop ship services, curbside pickup, and delivery*.

DME includes a wide range of reusable medical devices designed to support patients' daily living, mobility, or medical needs over an extended period. These devices are generally prescribed by healthcare professionals and are intended for use at home. For a device to be considered DME under U.S. healthcare programs like Medicare, it typically must meet the following criteria: 

• Durable: Can withstand repeated use and last at least three years.
• Medical necessity: Used for a medical reason and necessary to aid in health management.
• Specific user: Especially useful to someone who is sick, disabled, or recovering from an injury.
• Home use: Intended for use at the patient’s residence.

DME is distinct from disposable medical supplies, which are intended for short-term or single use. Add an answer to this item.

Yes! We have partnered with Happy Wheels Transportation a non-emergency transportation service, who can not only provide transportation to our office, but to Dr.'s appointments and assist you with your other transportation needs.